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At Everdries we make every effort possible to ensure customer satisfaction. If we've fallen short, please follow our simple return and refund policy below.
Order changes and cancellations are accepted within 24 hours from when the order was placed. If you'd like to change or cancel your order, email us as soon as possible at everdriesleakproof@gmail.com. Please note that after 24 hours the order has already left our warehouse and cannot be changed or cancelled.
If you're not satisfied with an item, in most cases we can process a free replacement or exchange without requiring a return. In order to qualify for a free replacement or exchange:
Please note that free replacements/exchanges are limited to one use per order. Items can be exchanged for the same item or another item of equal or lesser value.
To request a replacement or exchange, just email us at everdriesleakproof@gmail.com with your order number and reason for exchange or replacement.
Your first exchange is always 100% free.
If an item doesn't fit correctly, we'll replace it with the correct size for free within 30 days of receipt. Just send us an email with your order information and the size you'd like to replace it with and we'll ship you out a replacement next day. No need to return original items. Limited to one use per item.
Items may be returned for a full refund within 30 days of receipt. Refunds will be issued to the payment method used at time of purchase. For security & fraud prevention reasons, we cannot issue refunds by bank transfer, Venmo or check. Thank you for your understanding.
In order for an item to be eligible for a return/refund, it must be: